Repair and new installation share one page
A snapped spring at 7am and a new door for a remodel are completely different customers. Emergency repair has to be the front of the site, not a line item under services.
Websites for garage door companies
The car is stuckbehind it.
Custom websites for garage door companies, built for the morning the door will not open and somebody has to get to work.
Northwind Air is a KustomSite design concept for the hvac company category. It is not a client project and the business is fictional.
24/7 emergency lineLicensed & insured
No heat?We answerthe phone.
(000) 000-0000
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Same dayResponse
14 townsCoverage
AnsweredAfter hours
The moment they land
The spring has gone, or the opener has died, and the car is either trapped inside or sitting on the drive with the door half open and the house unsecured. It is urgent, it is usually early, and they want to know that you can come today and roughly what a broken spring costs.
What costs you jobs
4 things a template gets wrong here.
No prices for the common failures
Spring replacement, opener replacement, cable and roller repair. These are largely predictable, and publishing ranges wins the call against a company that will not say.
Nothing about security
A door stuck open means an unsecured house. Acknowledging that, and saying how fast you can get there, addresses the actual anxiety.
No indication of same-day capability
It is the only thing that matters at 7am, and most sites leave it to a phone call.
What gets built instead
Mechanics, not features.
Emergency repair as the front of the site
With the phone number as the largest element at phone width and a separate path from installation enquiries.
Published ranges for the common repairs
Springs, openers, cables, rollers, panels. Predictable failures with predictable costs, and saying so is a genuine differentiator.
Same-day availability, stated
Honestly, and updated. "We can usually be there today" beats silence and beats a promise you cannot keep.
A separate, slower path for new doors
Styles, insulation, materials and lead times, for the customer who is planning rather than panicking.
Fair questions
The reasons not to.
“It is all phone calls in this trade”
The calls come from whoever the search put in front of them and whoever looked capable of coming today. That is the site’s job, and it happens before the phone rings.
“Spring prices vary by door”
A range by door size with what changes it is still far more useful than nothing, and it is what the caller is trying to establish before they commit.
Asked often
Before you ask.
Should emergency repair be separate from new installations?
Yes. One is somebody whose car is trapped and needs you today; the other is planning a remodel. Sharing a page and a form means the urgent enquiries queue behind the slow ones.
Can I publish prices for spring replacement?
As a range by door size, with what changes it. These failures are predictable enough to price, and being the company that says so wins calls against the ones that will not.
How do I show that I can come today?
State it plainly and keep it honest — a current same-day availability line you update beats both silence and a promise you cannot keep.
Start it.
4 parts, and the trade is already answered when you arrive from here. Nothing is charged and nothing starts until you say so.
Build a brief for garage door company